Privacy & Security Policy

1. Introduction

At Brickmoment, we deeply respect your privacy and are committed to protecting the personal information you share with us. This Privacy & Security Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

2. Information We Collect

We collect the following types of information to fulfill your order and improve your experience:

a. Personal Information

  • Full Name

  • Email Address

  • Shipping & Billing Address

  • Phone Number

  • Customization Details (e.g., text or images you upload)

b. Payment Information

  • Payment details are processed securely by third-party platforms (e.g., Stripe, PayPal).

  • We do not store full credit card numbers on our servers.

c. Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Usage and interaction data on our website (collected through cookies)

3. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Communicate order status and provide support

  • Personalize and customize your shopping experience

  • Improve our website functionality and service

  • Send marketing communications (only if you opt-in)

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

4. Sharing of Information

We only share your personal data with trusted third parties when necessary to fulfill your order:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., USPS, UPS)

  • Print-on-demand and fulfillment partners

  • Legal authorities if required by law

Each of these parties is required to keep your data confidential and use it only for their specific function.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Understand how visitors use our website

  • Enhance user experience

  • Remember user preferences

  • Analyze performance and trends

You can control cookies through your browser settings, but disabling them may limit site functionality.

6. Data Security

Your personal data is protected using industry-standard security practices, including:

  • SSL encryption for data transmission

  • Secure servers with access controls

  • Regular software and security audits

Despite these measures, no system is 100% secure. We encourage users to protect their own passwords and login information.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Delete your personal data

  • Withdraw consent for marketing at any time

To exercise these rights, please email us at service@brickmoments.com.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

9. International Users

Our servers are based in the United States. By using our services from outside the U.S., you consent to the transfer, storage, and processing of your data in the U.S.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. The latest version will always be available at www.brickmoments.com.

Last updated: April 20, 2025