1. Overview

By accessing and using this website (https://www.brickmoments.com), you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our services.

2. Eligibility

To make a purchase on this site, you must:

• Be at least 18 years old, or have the permission of a parent or guardian.

• Provide accurate, current, and complete information during checkout.

• Not use our products or website for any illegal or unauthorized purpose.

3. Products & Customization

a. Custom Brick Figures

Brickmoment specializes in made-to-order, personalized brick figures. These items are produced based on the details you submit (e.g., name, photo, outfit/theme preferences).
Please double-check your input before placing the order. We are not responsible for errors in spelling, image clarity, or other submitted content.

b. Design Ownership

While we create custom designs based on your instructions, Brickmoment retains full ownership of all designs created unless otherwise agreed in writing.

We reserve the right to use anonymized photos of custom figures for marketing or display purposes, unless you request otherwise via email.

4. Pricing & Payment

• All prices are listed in USD.

• We reserve the right to change prices at any time without prior notice.

• Payments are processed securely through trusted third-party platforms (e.g., Stripe, PayPal).

• We do not store or have access to your full credit card information.

5. Order Acceptance & Cancellation

a. Order Confirmation

After placing an order, you will receive an email confirming receipt. This does not signify acceptance — we reserve the right to cancel or decline an order for any reason (e.g., payment failure, violation of terms, incomplete information).

b. Cancellation Policy

You may cancel or modify your order within 12 hours of purchase. After this window, production typically begins and cancellations may not be accepted.

6. Shipping & Delivery

Please refer to our Shipping & Delivery Policy for full details.
We are not responsible for delays due to shipping carriers, customs, or incorrect addresses provided by the customer.

7. Refund & Return Policy

Due to the custom nature of our products, all sales are final unless there is:

• A manufacturing defect

• A shipping-related damage

• A confirmed error made on our end

Please refer to our Refund Policy for more information.

8. Intellectual Property

All content on this website — including but not limited to logos, designs, graphics, text, and images — is the property of Brickmoment or its licensors. You may not copy, reproduce, or distribute any part of the website without express written permission.

9. Prohibited Uses

You agree not to use this site or its content for any unlawful purposes, including but not limited to:

• Submitting offensive, illegal, or infringing customization content

• Attempting to hack, disrupt, or overload the website or backend systems

• Impersonating another person or misrepresenting your identity

Violation of these terms may result in cancellation of your account and legal action.

10. Limitation of Liability

Brickmoment shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or purchase of our products.
Our maximum liability for any claim shall not exceed the total amount paid by you for the product in question.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with the updated effective date.

Your continued use of the site constitutes acceptance of any changes.

13. Contact Information

If you have any questions about these Terms, please reach out to us:

📧 Email: service@brickmoments.com